Question 1

How do I search for properties?

Accepted Answer

Use our powerful filters on the homepage or Properties page to search by location, county, price range, bedrooms, and more. You can also use our interactive Map View to explore properties visually.

Question 2

Are all listings verified?

Accepted Answer

No. Verification is optional. Landlords and caretakers can earn a verified badge by submitting a valid national ID, a half-face photo, and a phone number.

Question 3

How do I contact a landlord?

Accepted Answer

Each property detail page has direct contact options including phone, WhatsApp, and email. You can also schedule a visit directly through the platform.

Question 4

What does 'Vacant' vs 'Occupied' mean?

Accepted Answer

'Vacant' means the property is available for immediate rental. 'Occupied' means it's currently rented but may become available soon. Landlords update this status in real-time.

Question 5

Is there a fee to browse properties?

Accepted Answer

No! Browsing and contacting landlords is completely free for renters. We only charge landlords for premium visibility features.

Question 6

How do I list my property?

Accepted Answer

Create a free account, navigate to your Landlord Dashboard, and click 'Add New Property'. Fill in the details, upload photos, and publish your listing instantly.

Question 7

What premium and boost plans are available?

Accepted Answer

HouseKonnect currently offers single-listing Boost plans for 7, 14, or 30 days, plus Pro, Plus, and Portfolio plans for landlords or caretakers who want to boost multiple properties at the same time.

Question 8

How do I boost a property?

Accepted Answer

Go to Pricing to buy a Boost, Pro, Plus, or Portfolio plan, or open Subscription to activate an eligible free promo. After activation, open the Subscription page, choose the exact property or properties to boost, and save your boost selection.

Question 9

What are the advantages of boosting a property?

Accepted Answer

Boosting gives your property stronger visibility. Depending on your active plan, boosted listings can get featured treatment, better search placement, homepage priority, highlighted listing treatment, and better lead visibility.

Question 10

How can I get a free promotional boost?

Accepted Answer

HouseKonnect admins can publish free boost campaigns for eligible landlords or caretakers. When your account qualifies, the promo appears on your Subscription page.

Question 11

Can I edit my listings after posting?

Accepted Answer

Absolutely! You can edit any property details, update photos, change availability status, or delete listings anytime from your dashboard.

Question 12

How do I update availability status?

Accepted Answer

In your dashboard, simply toggle the property status between 'Vacant' and 'Occupied'. This updates instantly for all users searching.

Question 13

What information should I include?

Accepted Answer

Include clear photos, accurate pricing, detailed descriptions, amenities, nearby facilities, and honest condition information. More detail attracts better tenants!